Otherwise:

• US orders should arrive within 3-7 business days.
• Canadian orders should arrive within 4-10 business days.

U.S. SHIPPING

• $6.99 ground shipping for orders under $75.
• Orders $75+ ship FREE!
• Expedited shipping is available at checkout.
• In-stock items typically arrive in 3-7 business days.

CANADA SHIPPING

• Shipping is calculated at checkout based on weight and destination.
• Most orders cost between $7.99 - $9.99 USD to ship.
• In-stock items typically arrive in 4-10 business days.
• Orders are Delivered Duty Paid (DDP); duties and taxes are calculated and collected at checkout.

RETURN AND EXCHANGE POLICY

Our return window is 30 days from the ship date.

We only accept returns that are in a resalable condition. We suggest trying Walkee Paws on your dog inside for fit. If worn outside, ensure the item is free of debris and dog hair before returning.

• Final sale items cannot be returned or exchanged.
• Free gifts with purchase should be returned along with merchandise returns.

U.S. RETURNS AND EXCHANGES

• USPS return shipping is $6.99; return shipping costs will be deducted from your refund.

• We waive return shipping charges for all exchanges.

• Refunds will be processed once your order has been delivered to our Return Center and inspected.

• Refunds go back to your original form of payment and do not include shipping costs paid on your original order.

• We will email you when your refund has been processed; please allow up to 14 business days for your financial institution to post funds back to your account.

• Returns and Exchanges are available within 30 days of the ship date.

CANADA RETURNS & EXCHANGES

• Canada Post return shipping is a flat $14.99 USD; return shipping costs will be deducted from your refund.

• We now offer store credit (no expiration date!), with a lower returns shipping fee of $9.99.

• We will email you when your refund (less original shipping charges) has been processed; please allow up to 14 business days for your financial institution to post funds back to your account.

• Returns are available within 30 days of the ship date.

• We do not accept Canadian exchanges at this time.