NEED TO RETURN FOR A REFUND OR EXCHANGE?
We’re so dog-gone sorry your Walkee Paws aren’t working out. But before you return them, we’d love one last chance to give you worry-free walks! It can take a few tries for both you and your dog to get used to putting on and wearing Walkee Paws. Here are a few ways we can help male it easier:
Exchange for our New Deluxe Leggings
NEW Molded TPE rubber boots to mirror your dog's paw shape. Now lined with Cotton
NEW detachable elastic collar connector that attaches to your dog’s harness or collar for a stay-on fit.
No-fuss leg openings. Similar to our regular fit leggings and now featuring smooth seams so nails don't get caught.
Shipping is FREE both ways
STILL WANT TO RETURN?
We’ll make it super easy! Just return your items within 30 days of your ship date for a refund. Return shipping is $6.99 in the U.S.
*CLEARANCE and FINAL Sale items are excluded as these items are not eligible for returns or exchanges.
Refunds go back to your original payment method, and don’t include shipping costs paid on your original order. We'll do our best to get your refund processed as soon as possible; we'll send you an email when this occurs.
Please allow up to 14 business days for your financial institution to post funds back to your account.
Please note: We can only accept returns that are in resellable condition. We suggest trying leggings on inside first to make sure the size and fit work. If worn outside, please clean before returning. Received a free promotional gift with your original order? Don’t forget to include it with your return!
*Final sale items aren’t eligible for return or exchange.
PAWSOME NEWS FOR CANADIAN CUSTOMERS!
You can return your items for a refund within 45 days of your ship date.
We offer a new low flat fee of $14.99 for return shipping—a savings of at least 20% compared to what you would normally pay. This fee will be deducted from your refund. You can now easily print your return label, and we’ll issue a refund (less original shipping charges), once we receive your item.
We also now offer store credit (no expiration date!), with a lower return shipping fee of $9.99. Please note that at this time, we do not offer exchanges on Canadian orders.
Return shipping costs may vary, and customers will need to return items at their own expense. We don't offer return labels at this point in time. Once we receive your return you will be refunded less your original shipping charges.