FAQs

Some frequently asked questions by our customers.
If you have a specific question please don't hesitate to email walkeepaws@walkeepaws.com.

General

Simply put, Walkee Paws are the better bootie! Thanks to Walkee Paws, there’s finally a way to keep your pup’s paws protected and your home free from dirt and germs! Our waterproof dog leggings are designed to protect your pooch from the elements and prevent the many germs, chemicals and allergens they pick up on their walks from entering your home. 

Unlike other dog booties that slip off mid-walk, Walkee Paws have a patented design that covers your dog’s entire legs and connects cleverly over the back so they’re guaranteed to stay on. They’re also loose around the ankle for maximum canine comfort and feature stretchy rubber booties that mimic dogs’ natural walking pattern. This natural feel provides a much-needed sense of security, giving your dog a comfy and safe experience while strolling around town.

At Walkee Paws, our mission is to fashion functional ways to make walks with your best friend even more fun. That’s why we’ve expanded our line to include harnesses, coats and leashes designed to mix and match with your Walkee Paws leggings!

Although there's much we don't know about COVID-19, what we do know is that it's important to prevent germs from entering your home. Because the virus can live on surfaces (including dirty streets and sidewalks) for many hours and even days, Walkee Paws leggings allow you to walk your dog outside with the peace of mind that, upon arriving home, your pup's paws will be as clean and germ-free. Simply take the leggings off, wash the germs and dirt away, and leave the ruff stuff outside!

Let us guess: Your dog didn’t love having her sensitive paws touched, and she certainly didn’t care for the tight straps around her ankles. But compared to other dog booties, Walkee Paws are a total treat! That’s because our patented design allows you to simply slip your dog’s paws into the leggings without any of the fuss, and features a loose fit around the ankles to keep your canine more comfortable. 

Not only that: Our waterproof booties are made from natural rubber, a flexible material that mimics the normal sensation of walking on the ground. This gives your pup a higher-quality sensory experience and helps him feel safe and secure when wearing Walkee Paws. Plus our new “grippies” provide traction on slippery surfaces.

To be honest, most dogs don’t like wearing anything. But many Walkee Paws wearers get used to them quickly, especially when they see how many people compliment them on their cute new look! Not to mention, dogs will also like that they no longer have to get wet, cold or sick from ingesting salt and harmful chemicals (and you’ll love that Walkee Paws keep your home clean post-walk!). Bonus: Many dogs who have worn regular dog booties before prefer Walkee Paws because they’re not tight around their ankles! They’re also made from a super-soft stretch fabric for ultimate canine comfort.

The first time your dog wears Walkee Paws, they may freeze up and refuse to walk. No worries: Just attach their leash, give them a little tug (treats work, too!) and they’ll soon forget they’re even wearing them.

The larger the Walkee Paws, the more fabric and rubber used to make them. That’s why larger sizes are more expensive than smaller ones.

Wear and Use

Yep, that’s what they’re designed for! Not only do Walkee Paws keep your dog’s feet clean and protected on everyday walks, but they also feature waterproof booties to keep them dry and warm in rain or snow. Thanks to new legging fabric that’s treated with a water-resistant technology, Walkee Paws keep their legs dry, too, and prevent your dog from being exposed to salt, snow melt, allergens and chemicals that can be dangerous if ingested. 

Absolutely! Walkee Paws leggings are designed for any and all seasons. In the spring and summer, they help protect your pup’s feet from hot pavement and concrete, while also preventing them from picking up allergens, lawn chemicals and harmful pesticides. In the fall and winter, Walkee Paws keep your pooch’s paws dry and warm, prevent them from slipping and sliding on icy sidewalks, and protect them from salt and snow melt.

Not at all—in fact, Walkee Paws are cleverly designed to allow for mess-free poops and pees! Often times, dogs accidentally step in their own business after going. But with our waterproof booties, your dog’s paws will remain clean, dry and germ-free (meaning your home will, too!).

Yes! Walkee Paws are ideal for puppies, as they have a grow-with-me feature built in! Our patented design features a cord stopper that can be loosened to lengthen the leggings as your puppy grows. To take advantage of this, we suggest you measure your pup and order a size up. 

Not to mention, Walkee Paws are perfect for protecting your puppy from picking up germs prior to receiving all of their shots. By keeping their paws clean, you prevent them from licking germs, dirt and toxins off their paws after their walks. 

By starting your dog young, you’ll help train them to wear Walkee Paws on all their walks, ensuring they’re protected and comfortable and your home is germ-free from the start.

There’s a reason we call them Walkee Paws instead of Runnee Paws! They’re designed for on-leash walks and perform best when used this way. If your dog does want to romp and play in them, there’s no guarantee that Walkee Paws will stay on. And for larger dogs in particular, running in Walkee Paws—especially on rough terrain—can cause the rubber booties to rip or tear. If you’d like to stop mid-walk for a puppy play session, we recommend removing your Walkee Paws first.

Definitely! The metal ring on the front loop of the leggings is designed to attach to a harness or collar using your leash. Never attach your leash directly to Walkee Paws leggings, as they’re not intended to be used in place of a harness.

Also, because Walkee Paws are waterproof, water can’t get inside our little booties. But that also means it can’t get out. Although your furry friend may want to wear their new Walkee Paws all day long (can’t blame ’em!), we suggest only using them when you’re out on a walk. They can also be used at home to prevent slipping and sliding on floors or as a barrier to chewing on their paws, but it’s important to only leave them on for a couple of hours at a time. Why? Because dogs sweat through their paws to help regulate their body temperature. If you keep Walkee Paws on for more than a few hours, this moisture can get trapped inside the booties and potentially cause irritation or infection. And as always, please supervise your dog when he’s wearing Walkee Paws!

Size and Fit

The best way to guarantee the perfect fit is to measure your dog! Click here to see our measurement guide  Hint: Make sure both the paw width and height are under the maximum ranges listed.

Some dogs take to Walkee Paws right away, while others may do a funny high-step dance when getting used to the new sensation (we call this a Walkee Waddle!). For your first time using Walkee Paws, it may be best to ask for an extra set of hands to help you hold your dog still as you slip the leggings on. Some pups may freeze and refuse to walk—just attach the leash, give a slight tug to get them walking and soon they’ll forget they’re even wearing them!

P.S. Once you’ve adjusted the loops to fit your pup the first time, you’re all set! You won’t have to adjust them again for every walk. Just remember: The first time may be tricky for both you and your pup, but you’ll get used to them in no time!

For more helpful hints, just follow our Fit Instructions here 

A proper fit is extremely important to making sure your Walkee Paws perform their best. If one of the leggings slips off mid-walk, chances are the fit wasn’t snug enough when secured over your dog’s back. Fortunately, it’s a simple fix: Push in on the cord stopper while firmly pulling the loops up to tighten.See Here for a video demo

It’s also helpful to make sure that the front loops are secured between your dog’s shoulder blades, instead of lower on their back. For extra staying power, attach your leash to both the metal ring on your Walkee Paws and your dog’s collar or harness, making sure to layer the harness over your leggings. If all else fails, refer to our Fit Instructions here for step-by-step details. 

And don’t forget: Dogs come in all shapes and sizes! Although we fit 90% of pups perfectly, the other 10% may need a few extra tricks for helping them stay on. Just email  walkeepaws@walkeepaws.com us or contact our customer service team for personalized assistance!

(301) 8WALKEE - Mon-Fri 9am-5pm CST

RETURNS AND EXCHANGES

We stand by our Happy Paws Guarantee and want nothing more than for our customers to be happy! If you are not 100% satisfied with your purchase, you can return your items for a refund within 30 days of your purchase date. We offer free return shipping with a $5 restocking fee per return.
Please note: The items returned must not have been used, altered, washed or damaged, and must include original packaging. If you’re not sure whether the size you ordered will fit your pup, please try them on inside before going for a walk. If they’re not the paw-fect fit, return them to us for another size.

Refunds do not include the shipping costs or Route shipping insurance paid on your original order (if applicable). There will also be a $5 restocking fee deducted from your account.
We do not offer free shipping or free return shipping  on International orders.  


For never-worn-outside product in its original packaging, click HERE FOR EASY RETURNS

Our quick and easy, two-step return and reorder process takes the place of an exchange policy. We offer free standard shipping on U.S. returns and reorders. Just follow our return instructions for never-worn-outside products and click the orange button above to start the return process. You’ll receive a full credit once your return is received and inspected by our warehouse. Order your replacement item ASAP to make sure we don’t run out of the item you’re looking for.

Since many of our items vary in price based on sizing, our returns often involve price adjustments. That’s why we offer a quick and easy return and reorder process. See above for more details.

One of the most common reasons we receive return requests is because of holes, tears or damage to the rubber. But don’t worry: We can fix those and make your Walkee Paws good as new!

If your product has a hole, tear or damage to the rubber within 60 days of your purchase, don't worry: We'll fix it for free! Just click here to request your free rubber repair patch pieces.

If the damage occurs after 60 days, you can purchase a set of 4 rubber repair patches for just $3.99!Click here to order yours now. 

Our rubber repair patches will make your Walkee Paws good as new! These stretchy rubber pieces adhere to the inside of the bootie to patch up minor tears or holes, while also reinforcing the rubber and making it even stronger than before. They’re super easy to apply, don’t change the appearance of the booties and your pup won’t feel them at all!

Once we receive your return, we’ll inspect your item(s) and then initiate a refund. Our goal is to process your return within 3-5 business days of receipt. Credits may take up to an additional 5 business days to post to your account. With the shipping and processing time added in, the entire return process can take about two weeks.

Final credit to your account depends on the policies of your bank or institution associated with your original payment method. We’ll make sure to notify you via email when your return has been processed.

Heads up: Refunds do not include the shipping costs or Route Shipping Insurance paid on your original order (if applicable).

We do not offer free shipping and free returns on orders outside of the U.S.

Products

Since our launch last winter, Walkee Paws dog leggings have been best in show. But thanks to feedback from our biggest fans—both dogs and humans alike—we’ve come up with a few tricks to make them even more paw-some:

New “grippies" for traction: Slipping and sliding on wet pavement or icy sidewalks is no fun for your Fido. That’s why we added “grippies” to the outside of our booties for better traction. They’re also perfect for older pups who struggle on wooden surfaces.

A flawless fit: We added a second over-the-back connector to help you better adjust the fit on both the front and back legs, offering even more canine comfort and staying power. Plus, the extra connector comes in a super cute heart shape, which makes it easier to distinguish the front from the back leggings.

Enhanced waterproof features: We switched to a new water-resistant technology for our leggings, while our rubber booties remain 100% waterproof.

More sizes: We now fit every Fido, from XS to XL! Plus, our size label will specify the size of the leggings, so you can tell them apart if you have multiple dogs.

Fresh patterns: Introducing two new pup-approved prints: hearts and skulls.

We are using best-in-show rubber with grippies, providing an extra connector for fit and adding water-resistant technology to our fabric. The new price also reflects an increase in tariff duties.

We are planning to upgrade all production to the new and improved version that feature grippies for traction, an extra connector for a better fit and water-resistant legging fabric to keep legs dry, too. You can purchase what we have left on closeout click here

Natural rubber is made from a runny, milky white liquid called latex that oozes from certain plants when you cut into them. 

Our rubber is natural, which is why our rubber booties are free of dangerous phthalates and lead, and they come from a factory that meets the highest independent laboratory safety standards.

Product Care

It’s simple! Just rinse the rubber booties under cold water, then hang them to dry. For dirty leggings, machine wash in cold water on gentle cycle, then hang to dry inside out in a shady spot, making sure to keep them away from heat or fire.

When designing Walkee Paws, we did our very best to create a product that’s effective, durable and comfy for your dog. We also needed to strike a balance between finding rubber that was fit for walks and free of dangerous phthalates and lead, while also being thin enough for your dog to feel the ground for stability and security.

With all that being said, the durability of your Walkee Paws will vary from pup to pup, depending on factors like the size of your dog, the length of your walks, the outdoor walking surface, the length of your dog's nails and the weather conditions they’re exposed to.

All of our dog leggings are made from the most fashionable fabrics, which—like human leggings—will wear over time. That’s why we suggest grabbing two pairs instead of one! That way, your pup can wear one pair while you’re washing the other, extending their lifetime and durability (and letting your dog strut his stuff in a new pattern each day!

Here are a few more tips for making your Walkee Paws last as long as possible:

- Keep your dog’s nails clipped short and filed to avoid tearing the rubber booties.

- Pick the proper size for your pooch. If the booties are too tight, the rubber might rip.

- Buy an extra pair or two and alternate between them. 

- Only use Walkee Paws for leisurely leash walks. Be sure to take them off if your dog wants to play off leash or run on rough terrain.

- Buy a set of 4 rubber repair patches for only $3.99 inc shipping and handling Click here

Over time, the natural rubber on Walkee Paws booties can wear down and develop small holes or tears. Long nails can also cause damage to the rubber.

We can fix this with our Rubber Repair Patches.

The patch is easy to apply, helps reinforce weakened rubber and makes your Walkee Paws as good as new. The best part? Your pup won’t feel the patch and it won’t change the appearance of the booties!

If your product has a hole, tear or damage to the rubber within 60 days of your purchase, don't worry: We'll fix it for free! Just click here to request your 4 free rubber repair patch pieces.

If the damage occurs after 60 days, you can purchase a set of 4 rubber repair patch pieces for just $3.99. Click here to order yours now.

Turn the booties inside out. Cut the adhesive patch in a circle to cover the damaged area. Peel off the backing and stick the patch over the area of concern. Turn booties outside in and reform them to their original shape—you’re all set! Hint: If you can’t find the hole, run a little bit of water into the bootie to locate it. Then wipe the area dry and follow the instructions above.How to apply patch piece?

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